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Costco Procedure for ZT Violations
Views:476  Release Date:2007-9-22
Call Hellen Ni or Sylvia Argueta when ZT/UD or serious violations are reported or detected.
Child Labor
 
1. If Child labor is reported by an employee:
 
a.       Try to interview the child alone.  Make the child as comfortable as possible.  Have another auditor with you in the room.
b.       Ask the child to write down his/her OWN name, birth date and home address on the interview sheet. Take a front view picture of the child (Call your partner if your partner has the camera).  The picture should show the child's face.
c.       Call your partner to find out this employee's age doc., labor contract, and payroll records.
d.       Questions: Is this your own name? (In case the age document he/she provided before is not his/hers.)  What is the sign of the Chinese Zodiac for your birth year? When did you enter the factory? Do you have an ID card? Was any age document requested from you upon hiring?  If yes, is the document yours or other person's?
e.       Make copies of any age document (ID card and any paper showing the age or birthday), labor contract, payroll records (first month records and most recent records), timecards (first month records and most recent records)
 
2. If Child labor is found through the age documents at the factory:
                    
a.       Copy the age document. (Take a picture first in case the factory does not allow you to copy the document.)
b.       Locate the child and interview him/her.  (Ask the same questions as above)
c.      Find the child's labor contract, payroll, timecards, and take pictures of all documents.  Make copies of any age document (ID card and any paper showing the age or birth date), labor contract, payroll records (first month records and most recent records), timecards (first month records and most recent records)
 
Physical Abuse
 
If Physical Abuse is reported by an employee:
 
a.       Try to interview the employee alone.  Make the employee as comfortable as possible.  Have another auditor with you in room.
b.       Questions: What is the physical abuse? Who abuses the employees? When was the last time that the abuse was committed? Why was the physical abuse committed? When did you enter the factory? Do you have an ID card? Was anyone else abused?
c.       Try and interview any other employees that may have been abused.
d.       Call your partner to find the employee's age doc., labor contract, and payroll records.
e.       Take a picture of the employee.  Take a picture of any bruises or scars that were made as a result of the abuse.
 
Prison Labor/Slave Labor
 
If Prison Labor/Slave Labor is reported by an employee:
 
a.       Try to interview the employee alone.  Make the employee as comfortable as possible.  Have another auditor with you in the room.
b.       Questions: Are you forced to work? Do you receive wages? If so, how much? How many hours do you work? When did you enter the factory? Do you have an ID card?
c.       Try and interview any other employees.
d.       Call your partner to find the employee's age doc., labor contract, and payroll records.
e.       Take a picture of the employee.  Take a picture of any suspicious activity.
 【statement】
 
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